Health Hue Hub · Memberships & Packages
Turn one-time visits into recurring revenue.
Build membership plans and prepaid packages, bill them automatically, and reward members with their own pricing. Every charge, redemption, and renewal lives on the patient record, so your front desk always knows what each member has left and what they owe.
01 · Membership Plans
Build a plan that bills itself every month.
Create recurring memberships that give patients a set service each cycle or a spending balance to use on treatments and products. Set the price, the billing interval, and what rolls over, then let the Hub enroll patients and charge them on schedule. The plan keeps running without your front desk touching it.
Members redeem a chosen treatment each billing period.
Each charge adds credit patients spend on any service.
Set price, interval, and what carries over between cycles.
02 · Prepaid Packages
Sell a series and lock in the next visit.
Bundle a course of treatments at one prepaid price so patients commit upfront and come back to finish what they paid for. The Hub stores the package on the patient record and counts down each session as it is used. Bundled care reduces rebooking friction and protects revenue you have already earned.
Group treatments into one prepaid package at a set rate.
Each visit draws down the package, counted for you.
Apply a package toward a premium treatment at checkout.
03 · Automatic Billing
Charge cards on schedule, chase nothing by hand.
Stored cards are charged automatically on each member's billing date, with retries and reminders when a payment fails. Your team stops sending invoices and following up on cards that bounce. Compliance is handled the Canadian way, PHIPA-compliant and HIPAA-aware, so patient and payment data stay protected.
Cards charge automatically on each member's billing date.
Automatic retries and reminders recover declined cards.
PHIPA-compliant and HIPAA-aware handling of payment data.
04 · Member Pricing & Perks
Give members a reason to stay subscribed.
Attach member-only pricing and benefits to any plan so discounts apply the moment a member checks out, with no codes to remember. The Hub recognises the membership on the patient record and adjusts the price for you. Real perks turn a monthly charge into a relationship patients want to keep.
Member-only pricing applied automatically at checkout.
Bundle product discounts and extras into each plan.
The Hub reads the membership, so nothing is typed in.
05 · Redemption Tracking
Always know what each patient has left.
Every time a member or package holder is checked in, the Hub draws down the right balance or session and records it on the patient profile. Your front desk sees remaining visits, credit, and benefits without flipping through notes or a spreadsheet. No double-redemptions, no awkward conversations at the counter.
Each visit deducts the correct session or balance.
Remaining visits and credit sit on the patient record.
The system prevents double-redemptions at checkout.
06 · Member Dashboard & Retention
Manage every member from one screen.
Start, pause, adjust, and renew memberships from a single dashboard, and see who is active, overdue, or about to lapse. When a renewal is coming up or a card is failing, the same platform can trigger the follow-up automatically. The retention loop closes inside the Hub instead of falling through the cracks.
Start, pause, adjust, and renew every membership in one place.
See active, overdue, and lapsing members instantly.
Renewals and win-backs trigger from inside the Hub.
Secure, compliant, and clinic-ready
Every feature lives in a platform built for clinics from the ground up, with charting, consent, and payments native to the patient record.
PHIPA & HIPAA-aware
Patient data is encrypted and handled to Canadian health-privacy standards.
Consent & audit
Consents, signatures, and changes log to the record automatically.
Role-based access
Granular permissions keep charts and contact details on a need-to-know basis.
One source of truth
Scheduling, payments, messages, and records in one place. Nothing siloed.
Explore more of the Hub
Memberships & Packages is one part of the Health Hue Hub, your AI-powered clinic operating system.
Conversations
One inbox for SMS, calls, web chat, and DMs.
Patient Records
Every patient in one complete profile.
Calendar & Scheduling
AI booking, reminders, and provider sync.
Payments & POS
Text-to-pay, deposits, and fast checkout.
Automated Flows
Triggers and multi-channel follow-up.
Campaigns
Email and SMS that fill the calendar.
FAQ