Hue AI · Your Virtual Care Team

Meet Hue, the AI that runs your patient front desk.

Lead intake, qualification, booking, rescheduling, reminders, follow-ups, reviews, and patient education, handled around the clock, with the empathy of your best coordinator and the reliability of software.

85%
Workflows Automated
24/7
Lead Response
5+
Channels Unified

01 · Hue AI · Conversational AI

Always-on patient engagement that feels human.

Hue AI turns every touchpoint into a guided conversation, answering questions, qualifying leads, educating patients, and driving the right action at the right time. Fully integrated into Hue Hub, it reduces operational load while increasing conversion and patient satisfaction.

Answers treatment, pricing, and prep questions in your clinic's voice.

Qualifies new leads and routes them to the right provider automatically.

Works across SMS, web chat, email, and social DMs in one thread.

Hue AI answering a patient's aftercare question in the clinic's own voice, with the trained-on-your-clinic source highlighted. Hue AI qualifying the inquiry, matching the question to the knowledge base and logging the actions it took. Hue AI handling the same conversation across WhatsApp, email, Instagram, and web chat in one thread.

02 · Hue AI · AI Scheduling

Instant bookings with zero staff overhead.

Hue AI converts every inquiry into a confirmed appointment, reading provider availability, reading the patient's intent, and offering the right slot in real time. No back-and-forth. No missed leads. No appointment gaps your front desk has to chase down later.

Reads live provider availability and offers real open slots.

Books, reschedules, and cancels without staff lifting a finger.

Confirmations, reminders, and deposits keep the calendar full.

Hue AI offering real open appointment times pulled live from provider availability inside a patient chat. Hue AI completing the booking end to end, with provider, location, and a deposit link, marked as booked. Hue AI adding the appointment to the calendar and scheduling a confirmation and reminder to reduce no-shows.

03 · Hue AI · AI Reputation

Automated review collection & sentiment intelligence.

Hue AI handles your post-treatment outreach, captures high-quality reviews, monitors sentiment, and routes issues to the right team member before they escalate. This integrates seamlessly with Hue Hub to protect your brand and elevate trust at scale.

Requests reviews automatically 24–48 hours after each visit.

Detects sentiment and routes unhappy patients to your team privately first.

Collects and responds to reviews from inside Hue Hub.

Hue AI sending an automatic Google review request a couple of days after the patient's visit. Hue AI capturing sentiment first and routing happy patients to a public review and unhappy ones to the team privately. The five-star review collected and managed inside Hue Hub, with the result posted to Google.

04 · Hue AI · AI Marketing

Always-on lead nurture, content & campaign support.

Hue AI analyzes lead behaviour, triggers targeted follow-ups, creates content aligned with your clinic's voice, and activates automated nurture flows inside Hue Hub. It accelerates campaign performance, improves cost-per-lead, and extends your marketing team without hiring.

Triggers targeted follow-ups based on each lead's behaviour.

Drafts on-brand content and multi-step nurture sequences.

Re-engages dormant leads sitting in your database.

The Hue Hub marketing dashboard highlighting behaviour-triggered campaigns and automated follow-up sequences. The Hue Hub marketing dashboard highlighting a multi-step nurture sequence with drafted on-brand email and text copy. The Hue Hub marketing dashboard highlighting campaign performance and a win-back campaign re-engaging dormant patients.

What Hue Does Best

Hue empowers every person in your clinic by automating their most repetitive tasks and giving them better tools to perform the rest.

Hue isn't a chatbot or basic automation tool, it's a clinically trained, AI-powered operator built for the unique needs of clinics. Whether you're a physician running a medical practice or a medspa juggling daily appointments, Hue adapts to your business model and optimizes every stage of the patient journey.

  • 24/7 AI Booking Concierge for instant scheduling and rescheduling
  • Integrated Patient Portal for tracking appointments, records, and payments
  • Smart Q&A Assistant for real-time answers and personalized treatment recommendations

Results

Patients feel supported, informed, and more likely to return.

Hue AI in Motion

Intelligent automation that drives conversion, not just conversation.

Behind every message Hue sends lies a coordinated system of qualification, scheduling, follow-up, and feedback. These activity logs reveal how intelligent automation transforms lead management, handling complex interactions autonomously, surfacing insights for your team, and ensuring every opportunity becomes a booked consultation or completed treatment.

Reactivation Campaign

$3,000 patient recovered

Hue revived an 8-month-old lead with no staff lifting a finger.

Outreach27 SMS · 15 emails
Rebookings3 after cancellations
Photos collected7, automatically
Database reactivation

Smart Reviews & Feedback

0 staff minutes

Hue turned patient insights into reputation growth, fully automated.

Outreach28 SMS · 4 emails
Check-insAutomated, 24–48h
SentimentNegatives routed privately
Review volume + quality up

Multi-channel Communication

$2,250 patient booked

Hue converted a dormant Instagram DM into a booked patient, same day.

Outreach37 SMS · 9 emails
ObjectionPricing + rebooking, live
ChannelInstagram DM → booked
Cross-channel continuity
  • Shannon P

    Database Reactivation

  • SMS

    Hue AI SMS outreach via Conversations

    March 12, 2025

  • Consultation Booked

    • March 21, 2025 at 3:00 PM EST
    • Dr. A. Smith
    • In-Clinic Consult
  • Pre-Consult Intake

    7 photos submitted · consent signed

    March 20, 2025

  • Treatment Completed

    RF Microneedling · 3-session protocol started

    March 21, 2025

  • 5-Star Review Captured

    $3,000 patient · rebooked for session 2

    April 4, 2025

  • Marcus T

    Post-Visit Check-In

  • Inbound Voice Call

    2 min 14 sec · routed by Hue voice agent

    February 17, 2025

  • Treatment Completed

    Botox · Dr. M. Chen

    February 20, 2025

  • 24-Hour Check-In

    Sentiment: Positive

    February 21, 2025

  • Google Review Posted

    5-star · mentions Dr. M. Chen by name

    February 24, 2025

  • Auto-Rebook Trigger

    12-week reminder queued for May 2025

    February 24, 2025

  • Jenna L

    Instagram DM → Booked Patient

  • Instagram DM

    "How much for filler? Saw your reel"

    January 8, 2025

  • Hue Handled Pricing Objection

    37 SMS + 9 emails · real-time AI conversation

    January 8–14, 2025

  • Deposit Collected

    $250 · Stripe · auto-receipt

    January 14, 2025

  • Treatment Completed

    Lip filler · $2,250 patient

    January 22, 2025

  • Referral + Review

    Brought 2 friends in March

    March 6, 2025

FAQ

Questions about Hue AI.

What exactly does Hue AI do?
Hue AI answers patient messages, books and reschedules appointments, follows up with new leads, and replies to reviews. It handles the routine conversations your front desk would, so your team can stay with the patients in front of them.
Which channels does Hue work across?
Website chat, SMS, and your social and messaging inboxes, all managed from one place. Patients get a quick, consistent reply wherever they reach out.
Will Hue feel robotic to my patients?
Hue is trained on your clinic, services, and tone, so conversations sound like your own front desk. Anything sensitive is passed to a human on your team.
Does Hue book appointments on its own?
Yes. Hue checks live availability, books or reschedules, confirms with the patient, and writes it back to your calendar so nothing double-books.
What happens when a question is too complex?
Hue recognises when a conversation needs a person and hands it over with the full history, so no patient is left waiting and no message gets dropped.
Is Hue AI safe and compliant for a medical clinic?
Yes. Hue is guardrailed for medical-spa safety and runs inside a PHIPA and HIPAA-compliant platform, so patient conversations and data stay in one secure system.
How long does it take to set up?
Hue is configured during onboarding and trained on your services, pricing, and policies before it goes live, so it answers patients accurately from the first day.
How much control do I have over what Hue says?
You decide which topics it handles, the tone it uses, and when it hands off to your team. Hue works within the boundaries you set.

Put Hue to work in your clinic.

Book a 30-minute strategy call. We’ll show you how Hue AI books, qualifies, and follows up across every channel, mapped to the way your clinic already runs, no pressure, no obligation.