Health Hue Hub · Inventory
Medical inventory management software you never have to count.
Injectables, device consumables and retail skincare, on one shelf and in one list. Stock comes off when the chart is locked, so the count is a by-product of the work rather than a job someone does on a Sunday. The Hub warns you before a product runs out, drafts the order to your supplier, and when the numbers do not agree it tells you the size of the gap without pretending to know the cause.
one shelf
required
four outcomes
01 · The count
You never count it, because charting already did.
Injectables, device consumables and retail skincare each get their own tab, and all three behave the same way. A stock figure written down on Sunday is wrong by Tuesday, so the Hub does not ask anyone to write one down. Locking a chart takes what was administered off the shelf, and consumables attached to an appointment come off when that session is used. The number on the screen is not a count of the shelf. It is what the shelf has left after the work you already did.
On hand by product, with category and supplier beside it.
Forty-five units charted and locked is forty-five units gone.
Upload a CSV of the drawer; the template is in Settings.
02 · Running out
Running low should be a warning, not a discovery.
Nobody wants to learn a vial is gone with a patient already in the chair. Reorder points are set per product, because a neurotoxin vial and a device tip do not run down at the same pace. What is low is listed worst first, none left before merely close to it, with the supplier against each line so the order writes itself rather than becoming another job.
Nothing left sorts above nearly out.
One supplier's products together, ready to order.
Products charted under a name the catalogue does not hold.
03 · The gap
When the numbers disagree, you get the size of the gap.
Every clinic loses product. The useful question is how much and where, and most systems answer it badly by folding your own bad records into the figure. Here, expected usage is set per treatment, variance is measured only from locked charts, and tolerance defaults to five percent with every rule carrying its own. The report says what the gap is. It does not pretend to know what caused it.
Units that left the shelf against units charted to patients.
Four units and sixty do not tolerate the same percentage.
Wrong records and missing stock are different problems.
04 · Retail and backbar
The same shelf, two different businesses.
A bottle of serum sold over the counter and the same bottle used in a treatment room are not the same event, and a clinic that counts them together cannot see either clearly. Sold comes off the invoice it was checked out on. Backbar is professional use recorded against the product. Retail margin and room consumption stop being one blurred number.
Retail leaves the shelf and the till at the same moment.
Professional use, counted apart from what you sold.
Retail and backbar in the same list, marked for what they are.
05 · A recall
Held by lot, so a recall is a search, not a panic.
When a manufacturer pulls a batch, the question is which patients received it, and a clinic that holds stock as a single number cannot answer. Stock sits by lot, a product can span several at once, and the soonest use-by across them is the date that matters. Where a lot number is missing the Hub names it rather than quietly folding those units into the total.
One figure on hand, several lots behind it.
Soonest use-by, not an average.
Untraced containers counted and called out.
06 · One entry
One entry moved all four of them.
This is the part no spreadsheet reaches. A patient arrives with forty units banked. You chart forty-five and lock the chart. The forty banked units are drawn down, five are left to charge, and forty-five come off real stock against the lot you used. The clinical record, the patient's balance, the amount owed and what is on the shelf all moved from one entry, and the ledger behind it is append-only, so a correction is a reversing entry rather than a quiet edit.
What you charted, and what came off what they had banked.
The residual is calculated, not worked out at the desk.
The remaining balance, on the record where staff can see it.
Secure, compliant, and clinic-ready
Every feature lives in a platform built for clinics from the ground up, with charting, consent, and payments native to the patient record.
PHIPA & HIPAA-aware
Patient data is encrypted and handled to Canadian health-privacy standards.
Consent & audit
Consents, signatures, and changes log to the record automatically.
Role-based access
Granular permissions keep charts and contact details on a need-to-know basis.
One source of truth
Scheduling, payments, messages, and records in one place. Nothing siloed.
Explore more of the Hub
Inventory is one part of the Health Hue Hub, your AI-powered clinic operating system.
Conversations
One inbox for SMS, calls, web chat, and DMs.
Patient Records
Every patient in one complete profile.
Calendar & Scheduling
AI booking, reminders, and provider sync.
Payments & POS
Text-to-pay, deposits, and fast checkout.
Automated Flows
Triggers and multi-channel follow-up.
Campaigns
Email and SMS that fill the calendar.
FAQ
Questions about Inventory.
Do we still have to do stock-takes?
No, and that is the point. Locking a chart takes what was administered off the shelf, and consumables attached to an appointment come off when that session is used. You upload what you hold once to get started, and after that the count is a by-product of the work rather than a separate job.
How does it know when we are running low?
You set a reorder point per product. A neurotoxin vial and a device tip do not run down at the same pace, so one blanket rule would be wrong for both. What is low is listed worst first, nothing left before merely close to it, with the supplier against each line.
Does it order from our supplier?
It drafts the order email to that supplier for you to read and send. Products carry their supplier, so you can see everything you are about to order from one of them together.
How does it handle product we cannot account for?
It tells you the size of the gap and stops there. Expected usage is set per treatment, variance is measured only from locked charts, and tolerance defaults to five percent with every rule carrying its own. Loss means wasted, expired or recalled. It deliberately excludes count corrections, because a correction says your records were wrong, not that stock went missing.
Does it handle retail skincare as well as injectables?
Yes, and it keeps retail and backbar apart, which is the part that usually gets muddled. Sold comes from the invoice the product was checked out on. Backbar is professional use recorded against the product. The same bottle can be both, and the two are never added together.
Could we answer a recall?
Yes. Stock is held by lot rather than as one number, a product can sit across several lots at once, and the soonest use-by among them is what the list shows. Where a lot number is missing the Hub counts those units but names them as untraceable rather than letting them pass as traced.
Could we answer a recall?
Yes. Stock is held by lot rather than as one number, a product can sit across several lots at once, and the soonest use-by among them is what the list shows. Where a lot number is missing the Hub counts those units but names them as untraceable rather than letting them pass as traced.