Health Hue Hub · Telehealth
Telehealth, recorded and filed to the patient.
Book a video consult like any other appointment, on Google Meet, Microsoft Teams, Zoom or another telehealth platform. The patient joins by link, the call is recorded and transcribed, and the transcript lands on the patient’s record, on accounts covered for HIPAA.
to install
by AI
on the patient
01 · Booking
Book it on the calendar. The patient joins by link.
A telehealth visit is booked on your calendar like any other appointment, and it carries its own video link, from Google Meet, Microsoft Teams, Zoom, Webex and other telehealth platforms with an open API. The provider joins from the calendar and the patient joins from a phone or computer, with nothing to download. As long as your account on that platform is covered by a signed Business Associate Agreement, Health Hue pulls each call’s recording and transcript into the patient’s profile.
02 · Matching
Matched to the patient, confirmed by your team.
When the call ends, Health Hue collects the transcript straight away. Every consult lands in Virtual Recordings, under Calendar, marked Needs a patient. Someone on your team confirms which patient it belongs to, and only then is anything filed to that patient's record.
03 · On the record
The transcript, on the patient’s record.
Once confirmed, a note on the patient’s record shows the date, the length and who joined, with links to the full transcript and the recording. The transcript is filed as it was spoken, and it stays on file for as long as your records need it.
Secure, compliant, and clinic-ready
Every feature lives in a platform built for clinics from the ground up, with charting, consent, and payments native to the patient record.
PHIPA & HIPAA-aware
Patient data is encrypted and handled to Canadian health-privacy standards.
Consent & audit
Consents, signatures, and changes log to the record automatically.
Role-based access
Granular permissions keep charts and contact details on a need-to-know basis.
One source of truth
Scheduling, payments, messages, and records in one place. Nothing siloed.
Explore more of the Hub
Telehealth is one part of the Health Hue Hub, your AI-powered clinic operating system.
AI Scribe
Record the visit, get the note drafted.
Calendar & Scheduling
AI booking, reminders, and provider sync.
Patient Records
Every patient in one complete profile.
Medical Charting
Chart on real photos, with units and lots.
Consent Forms
Every form in one link, signed before the visit.
Conversations
One inbox for SMS, calls, web chat, and DMs.
FAQ
Questions about Telehealth.
Which video platforms does it work with?
Google Meet, Microsoft Teams, Zoom, Webex and other telehealth platforms with an open API. As long as your account on that platform is covered by a signed Business Associate Agreement, Health Hue pulls each consult’s recording and transcript into the patient’s profile.
What does the patient need?
A link and a phone or computer. They join the video call straight from that link.
Is it HIPAA-compliant?
Consults run on your video platform account, covered by a signed Business Associate Agreement with that platform. Transcripts are encrypted and stored in Health Hue’s own secure cloud.
Is the transcript written by AI?
No. It’s the transcript the video platform makes of the call, filed as it was spoken, with nothing summarised or rewritten. For a drafted clinical note from an in-person visit, use the AI Scribe.
How does a consult reach the right patient?
Someone on your team confirms which patient each consult belongs to. Until then it waits in Virtual Recordings marked Needs a patient, and nothing is filed to a patient automatically.
Where do I find a consult afterwards?
On the patient’s record, where a note shows the date, the length and who joined, with links to the full transcript and the recording. Every consult is also listed in Virtual Recordings.
How is it priced?
By the transcribed minute, with a monthly cap and a one-time activation. We’ll go through the numbers on a call.
Is it available now?
We’re rolling it out to clinics now. Book a call and we’ll set it up with you.