Is Health Hue an EMR, or a marketing platform?
Both, in one system. Charting, consents, inventory, memberships, packages and payments sit alongside the website, the SEO pages, the ad accounts, the attribution and the AI. The reason the chart can settle a patient's package balance is that the two halves were never separate products.
Does Zenoti publish its pricing?
No. As of 16 September 2026 the Zenoti pricing page carries no figures. It says multi-location pricing is "customized based on your footprint and needs," states that all of their plans support add-ons, and asks you to get a quote or book a demo. That is a legitimate way to sell enterprise software. It does mean you cannot budget against it before a call. The Zenoti quotes clinics have shared with us run $1,500 a month and up.
What does Zenoti do better than Health Hue?
Multi-location operations at large scale. If you run fifty locations with a central operations team, Zenoti's centralized catalogues, cross-location booking and consolidated reporting are built for exactly that, and they have been doing it for longer. Health Hue is built for single sites and small groups who need the growth engine as much as the clinical record.
Zenoti already tracks inventory. What is different?
The trigger. Zenoti publishes that you define expected usage per treatment and stock updates automatically against that rule, with predefined usage rules for backbar. The count follows the service menu. In Health Hue the count follows the chart: if the injector writes 45 units against a lot, 45 units come off that lot when the chart is locked. Both approaches report variance; they are measuring against different things.
Can Zenoti draw the units off a patient's prepaid package?
Their charting page documents no link between a chart note and a prepaid balance. In Health Hue, Chart Usage lives inside Memberships and Packages, and one chart entry is resolved against what the patient has banked and what is on the shelf at the same time.
Does Zenoti build our website or run our ads?
No. Their marketing page covers behavior-triggered email and SMS, loyalty, referrals, gift cards, abandoned cart recovery, review management and social bookings. It documents no website build, no SEO and no paid ad management. Those stay with whoever you have hired for them. Health Hue includes all three at the same monthly price.
How long does a migration take, and what does it cost?
Nothing, and the timeline depends on what you are bringing. Patients, appointment history, packages, memberships, consents and stock come across, and you keep running on your current system until you decide to stop. There is no setup fee.
Is the charting good enough to actually replace an EMR?
It is the part of the platform we would most like you to inspect rather than take our word for. Injectables, device and wellness each get their own path, consent is tracked with signed and lapse dates, photography consent is signed per session, the diagram is drawn on directly across five angles, lots and expiry are captured on the chart, and charts are signed off with an audit trail. Ask for the demo tenant and chart a real visit in it.
