Health Hue Hub · Campaigns

Fill the schedule. Without lifting a finger.

Run email and SMS campaigns straight from the same platform that holds your patient records. Start from a healthcare-ready template, pick the exact patients who should hear from you, schedule the send, and watch booked revenue come back. Every send is PHIPA-compliant before HIPAA, and the patient list builds itself from your own data.

2
Channels In One Send
1
Patient List, Always Current
0
Separate Marketing Tools

01 · Email & SMS Campaigns

One builder for both channels.

Write an email blast or a text campaign in the same place, then pick which one fits the message. Newsletters and seasonal announcements go by email, while time-sensitive openings and reminders land by SMS where patients actually read them. Personalise every send with merge fields like first name and last visit so it never feels like a mass blast.

Rich, branded emails for newsletters and announcements.

Short texts for openings, reminders, and quick offers.

Merge fields pull each patient’s name and history in.

The campaign dashboard in the Health Hue Hub with the email channel and Emails Sent highlighted. The campaign dashboard in the Health Hue Hub with the SMS channel and SMS Sent highlighted. A welcome drip in the Health Hue Hub with merge field subject lines highlighted for personalised sends.

02 · Healthcare Templates

Start from a layout built for clinics.

Choose from prebuilt templates made for aesthetic and wellness practices, then drop in your logo, colours, and photos so every send looks like your clinic. No designer and no blank page, just a polished email that is ready in minutes. The same templates carry your branding across every campaign you run.

Layouts for promotions, newsletters, and re-engagement.

Add your logo and colours once and reuse them.

Edit copy and images right in the builder.

The email template gallery in the Health Hue Hub with the prebuilt healthcare layouts highlighted. The email template gallery in the Health Hue Hub with the on brand curated library highlighted. The email template gallery in the Health Hue Hub with the build with AI and start from scratch options highlighted.

03 · Audience Segments

Send only to the right patients.

Build a recipient list from the patient data already in the Hub: treatment history, last visit, membership status, lead source, or tags. Reach lapsed patients, members due for a refresh, or everyone who booked a specific treatment, all without exporting a spreadsheet. The list stays current because it pulls live from the same records your front desk uses.

Filter by treatment, last visit, or spend.

Target members, lapsed patients, or new leads.

Segments pull live from your patient records.

A campaign audience screen with smart lists segmented by treatment history highlighted. A campaign audience screen with smart lists segmented by patient status highlighted. A campaign audience screen showing a live segment that recalculates automatically every day.

04 · Scheduling

Set the send and walk away.

Pick the date and time a campaign should go out and the Hub handles the rest, even after hours. Schedule a promotion to land the morning of a launch or a reminder the week before a season picks up. Review the draft, confirm the audience, and the send fires on time without anyone at the desk.

Choose the exact date and hour to send.

The send fires on schedule with no one watching.

Check the draft and audience before it goes.

A campaign scheduling screen with the date and time picker for the send highlighted. A campaign scheduling screen with the set-and-forget automatic recurring option highlighted. A campaign scheduling screen with the message preview before sending highlighted.

05 · Promotions & Offers

Push an offer to exactly who should get it.

Create a discount or seasonal offer, attach it to a campaign, and send it only to the segment most likely to book. Reward members, win back lapsed patients, or fill a slow week with a targeted code instead of a clinic-wide discount that erodes margin. Because campaigns and patient records live together, you can see who redeemed and who still needs a nudge.

Attach an offer to one segment, not everyone.

Send a timely offer to patients ready to book.

Track who used the code from the same screen.

A promotions screen with a targeted discount code sent only to a slow-week list highlighted. A promotions screen with a week view showing slow Tuesday and Wednesday days being filled. A promotions screen with live redemption counts and booked revenue highlighted.

06 · Revenue Tracking

See what each send actually earned.

Every campaign reports delivery, open, and click rates, and because bookings flow through the same Hub, you can tie a send back to the appointments and revenue it produced. Stop guessing whether the newsletter worked and see which message filled the schedule. If you would rather not run it yourself, the Hub team can build and send campaigns for you, done for you, on a cadence.

Delivery, open, and click rates for every send.

Tie a campaign to the appointments it produced.

Hand the sends to the Hub team on a cadence.

The campaign report in the Health Hue Hub with open and click rates and the open reply column highlighted. The campaign report in the Health Hue Hub with attributed revenue and a booked consultation highlighted. The campaign report in the Health Hue Hub with a managed by the Hub team badge highlighted.
Built for healthcare

Secure, compliant, and clinic-ready

Every feature lives in a platform built for clinics from the ground up, with charting, consent, and payments native to the patient record.

PHIPA & HIPAA-aware

Patient data is encrypted and handled to Canadian health-privacy standards.

Consent & audit

Consents, signatures, and changes log to the record automatically.

Role-based access

Granular permissions keep charts and contact details on a need-to-know basis.

One source of truth

Scheduling, payments, messages, and records in one place. Nothing siloed.

One platform

Explore more of the Hub

Campaigns is one part of the Health Hue Hub, your AI-powered clinic operating system.

See Campaigns on your own clinic.

Book a 20-minute demo and we’ll show you Campaigns in the Health Hue Hub, running on your clinic’s workflows.

FAQ

Questions about Campaigns.

Can I run both email and SMS campaigns?
Yes. Email and SMS are built from the same place in the Health Hue Hub. Use email for newsletters and announcements and SMS for time-sensitive openings, reminders, and quick offers, with merge fields that personalise every message.
Do I have to design emails from scratch?
No. You start from prebuilt templates made for aesthetic and wellness clinics, then add your logo, colours, and photos. There is no blank page and no separate design tool, so a polished, on-brand email is ready in minutes.
How do I choose who receives a campaign?
You build a segment from the patient data already in the Hub, such as treatment history, last visit, membership status, lead source, or tags. The list pulls live from your records, so it stays current without any exporting.
Are campaigns compliant for a healthcare practice?
Yes. Campaigns are built to be PHIPA-compliant and HIPAA-aware, patient data stays inside the Hub, and sends honour opt-outs. Always confirm your own consent practices, and the platform keeps the data and unsubscribe handling in one place.
Can I see whether a campaign actually drove bookings?
Yes. Each send reports delivery, open, and click rates, and because bookings flow through the same Hub, you can connect a campaign to the appointments and revenue it produced instead of guessing.
Can the Health Hue team run campaigns for me?
Yes. If you would rather not manage sends yourself, the Hub team can build and schedule campaigns for you on a regular cadence, using your templates, segments, and brand.